Welcome to Samgrah. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

• Personal details such as full name, email address, contact number, and payment details.
• Purchase history, product preferences, and account information.
• Technical data, including IP address, browser type, device information, and cookies.
• Communication history with our customer support team.

2. How We Use Your Information

• To process and manage orders and payments.
• To provide customer support and respond to inquiries.
• To enhance user experience on our website by analyzing trends and user behavior.
• To send promotional offers, newsletters, and software updates (if opted-in).
• To comply with legal requirements and prevent fraudulent activities.

3. Sharing of Information

• With third-party service providers, including payment gateways and software vendors, to facilitate transactions.
• With legal authorities if required by law or for security purposes.
• With marketing and analytics partners to improve our services (only anonymized data is shared).

4. Security Measures

• SSL encryption to protect sensitive data during transactions.
• Secure storage of personal data with restricted access.
• Regular security audits and monitoring to detect potential threats.

5. Your Rights

• Right to access, correct, or delete personal data.
• Right to opt-out of marketing communications.
• Right to request data portability and restriction of processing.